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About Us

At Fundraising Logic, we aim to provide practical help to collect, explore, apply, optimise and translate what your data is telling you about your fundraising program performance.

 

We will help you predict the results of your existing fundraising activities and help you make decisions about new actions to enhance your program and generate growth.

 

All delivered in a timely and convenient way so that you can understand how your fundraising program is performing at any given time – day or night, program manager or CEO – it’s just simple fundraising logic, fundraising analytics by fundraisers for fundraisers!

mark@fundraisinglogic.net
+61 417 860 713
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FAQs

For your convenience, we have put together the most Frequently Asked Questions by our clients.

Do I have to subscribe to engage Fundraising Logic?
While we’re certainly happy to work with you on one-off campaigns, we know that the strongest (and most sustained) income success comes from ongoing collaboration and a lasting partnership. You should also be aware that continuing access to your Knowledge Hub and live data insights are only available to Fundraising Logic clients with a subscription. Book your FREE consultation now to talk more about tailored solutions to fit your fundraising needs.
We already have a donor journey roadmap. Do we really need an initial Data Health Check?
We understand that you and your team have put in a lot of work to create your existing fundraising roadmap. Don’t worry, the goal here isn’t to undo all your good work! However, in order to offer you useful insights, it’s important for us to understand the current performance of your fundraising program. This is why we carry out an initial Data Health Check. That way, any recommendations we make which might impact on your existing donor journey roadmap are both backed by data, ensured to strengthen your existing plan. Book your FREE consultation to find out more.
What is AI modelling?
In layman’s terms, AI modelling is the method used to turn patterns in your data to predictions for your future fundraising outcomes. In turn, this helps to identify pathways for your organisation’s potential income growth. Book your FREE consultation to find out more.
Are the algorithms you use customised to each client’s program?
Yes! With our many combined years of experience, Fundraising Logic understands that while the charitable sector may face some common challenges, the needs of every organisation are very unique. We know that the best solution will not be ‘one size fits all’, that’s why we work tirelessly to develop bespoke AI algorithms which are precisely customised to your specific needs. Book your FREE consultation to find out more.
How can appeal optimisation help me meet my fundraising targets?

Optimisation can help you understand your appeal’s historical performance, per donor segment. We look at the history of your appeal activity to understand trends and how these trends might be leveraged considering your current donor volumes and breakdown.

 

This allows you to make data driven decisions about exactly who you should target, in order to meet your unique goals. For instance, the best strategy for optimising your gross revenue, will differ from the strategies to boost net profit or lower cost. Appeal optimisation will help you lead your fundraising program toward consistent results and growing success. Book your FREE consultation to find out more.

How many years’ worth of data will you need for your analysis?

The short answer is… as much as you’ve got!

 

Ideally, we like to work with at least 5 years’ worth of data. If you’ve got more, spectacular! If you have less, then we can always use benchmarks in its place (the caveat being that this can sometimes make predicting your outcomes a little harder).

Get started right away. Book your FREE consultation today.

Help! Our database is a mess. Do we have to clean it before subscribing?

Not at all! That’s why you have us!

 

The more important question is whether the current state of your data will allow our team to get to work straight away. And that really depends on just how messy your data is.

If you feel like your database is totally irreconcilable, Fundraising Logic does offer a data hygiene service. However, we can also work to transpose and organise your existing data source into different formats on our end. Book your FREE consultation today to find out which approach will suit you best

We only have a smallish database of supporters. What is the minimum number of data records needed to access this service?
Without knowing more detail about your fundraising organisation and your exact needs, it’s hard to give you a conclusive answer. Please book your FREE consultation today so we can properly assess how Fundraising Logic can best help you to reach your goals.
What are others saying about Fundraising Logic?

We are proud to work with a range of wonderful clients around the country and contribute to the growth of support for some very important causes.

 

The St John WA and CatholicCare Victoria success stories are available on our blog. Read them now to find out what Fundraising Logic clients say about our services.

Subscription / Knowledge Hub

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Can I trial the subscription service?

Your Knowledge Hub is a dynamic and tailored reporting system, developed especially for your organisation. As you can imagine, getting a solution like this up and running takes time and effort (both on our end and your own).

 

For this reason, we do not offer a trial subscription service, but for your peace of mind, your FREE consultation comes with a live demo of a working Knowledge Hub. That way you can be certain that you’ll love and use your bespoke Knowledge Hub, prior to subscribing. Book your FREE consultation to check out a Knowledge Hub today.

What does the Knowledge Hub subscription give me?
  • Fully tailored reporting hub
  • Customisable logins for your team
  • Ability to load up your own key fundraising resources
  • Password protection
  • Enabled for use across multiple devices
  • No more separate data costs for your appeal segments across channels
  • No more separate ask strategy costs for your appeals across channels
  • No more separate consulting costs on next steps or ongoing strategy
  • Monthly review of your fundraising program performance, with recommended actions from Precision Logic

 

Don’t wait! Book your FREE consultation today!

How long will it take to set up my Knowledge Hub?
It really depends on the state of your data, the size of your fundraising program and your specific needs. However, in our experience, initial setup of the Knowledge Hub requires around 2 – 6 weeks development time ONLY. (This timeframe doesn’t include your data health check, road map creation or any other ongoing analysis.) Book your FREE consultation to find out more.
Do I have to be proficient in Power Bi to use the Knowledge Hub?
Power BI is the secure, Microsoft hosted cloud service that we use to build your bespoke reporting dashboard. A basic understanding of Power Bi is necessary for you to get the most out of your data, but that’s something we will provide you initial support and training with. So even if you’re not up to speed with Power BI now… you don’t have to worry. Book your FREE consultation to find out more.
What CRMs will my Knowledge Hub support?
We cater for most major CRMs used across the fundraising sector. But even if your organisation uses a different CRM, we can work with you to ensure that your Knowledge Hub’s integration with that system is just as effective. Book your FREE consultation to find out more.
How much time commitment will be required of our fundraising team to implement & monitor the Knowledge Hub?
We will require 2-6 weeks access to your stakeholders (database managers and fundraisers) for the initial development period, after that, your Knowledge Hub should only save your time! It’s there as a resource to help you identify better fundraising strategies and direct your appeals and campaigns. Start your time saving journey today. Book your FREE consultation.
Will our organisation have a dedicated account manager for the duration of our subscription?
Yes. In fact, you’ll have a whole team of experts on hand who are ready to make data-driven recommendations and do all they can to ensure your fundraising program has the best chance of success! Book your FREE consultation to find out more.
What are dynamic fundraising analytics?
Say goodbye to tired, static reports that sit on your shelf and gather dust. What you’ll get with your Knowledge Hub are living, breathing reports that update as your data shifts and changes. You’ll also get 24/7 access to your Knowledge Hub so that you always have the data you need on hand to make critical decisions or when in strategic meetings with your fundraising team. Book your FREE consultation to find out more.
What is the minimum subscription timeframe?
The minimum subscription is 12 months. There are annual and monthly payment options, so you can choose the one that suits you best!
I need to change my subscription login details. Can you help me?
Of course. Whether your subscription login details need updating due to staff changes or something else entirely, we’d be happy to help. Please get in touch to make your request.
I am a current Knowledge Hub subscriber. Can I change my subscription plan?
We’d be happy to talk to you about adjusting your subscription plan to better suit your organisations needs. Please get in touch to let us know how we can help.

Privacy & security

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How safe is the privacy of my data?
Your privacy is of the utmost important to us which is why we protect your data using the latest data security technology and best practice data security measures. Please review our full Privacy Policy for more information.
How secure is my data?
We use Power BI which is a secure, Microsoft hosted cloud service. All of your data will be protected by two-factor authorisation and encryption.

Troubleshooting

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Do you have a help desk to talk me through an issue I’m having?
Option 1
If you can’t find the answer you’re looking for in our FAQs, we’d be happy to help troubleshoot. Please get in touch to lodge your request, and we’ll get back to you in X business day(s). Alternatively, you can contact your Account Manager.

Option 2
when live form is up and running If you can’t find the answer you’re looking for, we’d be happy to help troubleshoot. Please lodge your request and we’ll get back to you in X business day(s).